Refund Policy

Refund Policy – Airlines Group Bookings

At Airlines Group Bookings, we value our customers and strive to provide smooth, affordable, and flexible group travel services. We understand that travel plans may change unexpectedly. This Refund Policy outlines the terms under which refunds may be requested and processed for bookings made through our website or customer support team. By using our services, you agree to the following policy.

1. General Refund Guidelines

  • Refund eligibility is determined by the airline’s fare rules and cancellation policies. Airlines Group Bookings acts as a booking intermediary and must follow these rules.
  • Certain tickets, especially promotional or discounted group fares, may be non-refundable. In such cases, only refundable taxes or airport fees (if applicable) may be returned.
  • Refunds are available only for bookings made directly through AirlinesGroupBookings.com or our authorized agents.

2. Cancellation by Customer

  • If you cancel a group booking, the refund amount depends on the airline’s conditions and the timing of your cancellation.
  • Airlines may charge cancellation fees or penalties, which will be deducted from the refund.
  • Partial cancellations within a group (some passengers only) will be handled individually based on ticket rules.

3. Cancellation by Airline

  • If the airline cancels, reschedules, or significantly changes your flight, you may be entitled to a full or partial refund as per airline regulations.
  • In such cases, we will support you in claiming the applicable refund or rebooking options.

4. Refund Processing Timeline

  • Once approved by the airline, refunds are generally processed within 7–21 business days.
  • Some international airlines may take longer due to their internal systems.
  • Refunds will be issued to the original payment method used during booking.

5. Non-Refundable Services

The following charges are non-refundable:

  • Service fees charged by Airlines Group Bookings.
  • Payment gateway, bank, or credit card processing fees.
  • Ancillary services (extra baggage, seat selection, meals, etc.) unless refundable under airline policy.

6. No-Show Policy

  • If a passenger does not check in or misses the flight (a “no-show”), the ticket is usually non-refundable.
  • In some cases, refundable taxes may be returned, depending on airline rules.

7. Group Booking Terms

  • Group fares are negotiated under special agreements with airlines, and refund rules may be stricter than standard fares.
  • Once tickets are issued, they are often non-refundable, unless explicitly stated by the airline.